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Communal Integrated Services Limited

Privacy Policy

Effective date: May 5, 2026

This Privacy Policy explains how Communal Integrated Services Limited collects, uses, stores, and shares information when users access the Communal Integrated Services Limited operations, project tracking, and approval workspace through the web app or Android app.

The app is designed for authorized business users only, including approved staff, executives, clients, contractors, and administrators.

Information We Collect

  • Account and access information, including name, phone number, company name, user type, role, passcode approval status, and access request history.
  • Operational information entered into the app, including project records, material requests, payment or milestone records, memos, uploaded documents, images, PDFs, and voice notes.
  • Security and audit information, including login time, session identifier, IP address, failed login attempts, page views, button or link clicks, file upload events, and related audit logs.
  • Device and app information needed to run the service, including basic browser or app runtime information. Biometric authentication is handled by the device through Capacitor/native biometric services; the app does not receive or store fingerprint or face biometric templates.
  • Location coordinates may be stored only when submitted by the app during login or security workflows.

How We Use Information

  • To authenticate users, approve or decline access requests, manage roles, and route users to the correct workspace.
  • To operate project tracking, document management, memo distribution, material request, payment tracking, reporting, and audit workflows.
  • To protect the app, detect misuse, investigate failed login attempts, block abusive access, and maintain security logs.
  • To provide support, troubleshoot issues, and improve reliability and user experience.

Sharing and Service Providers

  • Data is used for Communal Integrated Services Limited operations and is shared only with authorized administrators, staff, executives, clients, or contractors according to their assigned access role.
  • The app uses service providers for hosting, database, storage, and app delivery, including Supabase, Vercel, Google Play, and Android/Capacitor platform services. These providers process data only as needed to provide the app infrastructure.
  • We may disclose information when required by law, to enforce app security, or to protect the rights, safety, and property of Communal Integrated Services Limited, users, or the public.

Storage, Security, and Retention

  • Information is transmitted over secure HTTPS connections and stored in controlled backend systems.
  • Access is limited by user roles and administrative approval. Server-side credentials are not exposed to app users.
  • Operational records, audit logs, uploaded files, and access records are retained while needed for project administration, legal, accounting, security, or business purposes.
  • Local device storage may keep limited session or convenience data, such as recent passcode session timestamps or install prompt preferences. Users can clear this by clearing app/browser data or reinstalling the app.

User Choices and Requests

  • Users may request correction, review, restriction, or deletion of their personal information by contacting their Communal Integrated Services Limited app administrator or the support contact shown on the Google Play listing.
  • Some records may need to be retained where required for security, audit, legal, accounting, or project recordkeeping purposes.
  • If access is no longer required, an administrator can deactivate or remove a user's access according to internal approval procedures.

Children

  • This app is intended for business operations and is not directed to children under 13. Children are not permitted to request access or use the app.

Changes to This Policy

  • We may update this Privacy Policy when the app, infrastructure, or legal requirements change. The updated version will be posted on this page with a revised effective date.

Contact

For privacy questions or user data requests, contact your Communal Integrated Services Limited app administrator or use the support contact provided on the app's Google Play listing.

To request account deletion, visit Account Deletion Request.